Wife tells me this story after opening gifts.
She ordered me some stocking stuffers; 2 coozies & a keychain. Calls in like the mon the week before the 25th. Wants the keychain & coozies. Tells the lady she wants them couple days before holiday, lady said will check on delivery options & call back. Next day package comes, its the coozies, no keychain. Wife looks at the invoice & sees charged $35. Calls back & asks about keychain. Lady tells her its been out of stock. So now she paid $35 for the 2 coozies & was kinda pissed. I have them on our mantle cause im proud of them.
Father gets me 2 Cig classic polos. size is 2xl (yes im big boned like Stecz). One of them fits perfect, the other fits me like its 4xl. im thinking wtf. i look at the packing info & compare to the pdf. same style, just different color. why the huge sizing difference?? i think Cig needs to hire the company that did Bajas online catalog.
Results 1 to 18 of 18
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12-28-2008 01:25 AM
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12-28-2008 01:35 AM
1st of the year im going on a big diet and im back at the gym.. dont make me crush you punks......
Hi, Im Dave.. Welcome, glad to have ya.....
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12-28-2008 11:08 AM
Waistline issues aside, I ordered a ton of stuff from Cig last year in January to lube my wife before I spilled the beans on the cig purchase (beginning of the end in hindsight) and they couldn't give me a straight answer on sizes or availability and said they would call back.
Well a box showed up a week later with no call back and the stuff was just chucked inside and taped up - very amatuerish and unprofessional on a sizeable order. It was like they were doing me a favor taking my $500+ bucks!!!THROWBACK
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12-28-2008 03:03 PM
I have ordered several things from Cig and have always had good service and received exactly what I ordered.
I do agree they need to do something with their online store. They need to set up an shopping cart and way to order and pay online. That would make things a hell of a lot easier.
I need to order a front license plate for the wifes new car and now I am nervous after hearing your stories from recent.
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12-28-2008 03:29 PM
i guess they have a new lady doing the orders from what my wife said.
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12-28-2008 03:51 PM
Never done the mail thing with them....but I would like to add that Willie in the Cigarette trailer does a fantastic job. He's a great ambassador for Cigarette!
-Kurt
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12-28-2008 04:10 PM
I got nothing. Not even a freakin' calander!
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12-28-2008 04:13 PM
Whenever I talked to Jo-Ann my orders were taken care of.
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12-28-2008 05:51 PM
Merry Christmas Roger!!!
I'll be working the Konrad booth at the Chicago show. Stop by if you're around.
Kurt
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12-28-2008 08:14 PM
Is Willi still doing the trailer sales thing ??? I thought he was gone as well since it was a second job for him
I think he was a fireman
Willi is a great guy and goood with the cigarette stuff
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12-28-2008 09:10 PM
I got to bring mine home the 26th!! Even went for a boat ride. HO HO HO!!!
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