I hate to post negatively but I had insurance through Empower Marine last year and they really dropped the ball. I got a letter from American Reliable (Empower brokered to AR) stating they would not renew me for this year because they were no longer affiliated with Empower. When I spoke with my rep. at Empower, he assured me they would continue my coverage through another company. Well, many unanswered emails and phone calls later, I was forced to go elsewhere. A simple courtesy call saying, "Sorry, we can't renew you right now." would have eliminated weeks of BS.
On a side note:
A big THANK YOU to Stacy at Wake Zone insurance for immediately addressing my needs and getting me the same rate as last year (through American Reliable!).
Results 1 to 12 of 12
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11-20-2008 10:45 AM
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11-20-2008 01:05 PM
I too am with Empower.I also recieved a letter from AR stating that they would not be re-newing me for the same reason.Empower did get me done at re-newal and saved me $600.00 on my premium.I also contacted Stacy and she was very quick to get me a competative quote but she was a little higher than Empower with a higher deductable.I would recomend giving Empower a shot at a quote.
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11-20-2008 01:21 PM
Tom, we reieived the same treatment on our Cig insurance!!!
They totally dropped the ball and when I said we had to get insurance some where esle they said "Good Luck"...nice customer service!!!...they even asked us for a picture for their home page when we first went with them for our insurance...
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11-20-2008 03:02 PM
Nth - Your picture is still on their home page. They are still advertising that they are an American Reliable carrier and they are not.
Nomo - I played games for a month with two different reps and when it got to the point where they weren't returning my phone calls and emails and my boat was uninsured, it was time to move on. I am paying the same rate with Stacy, I just shrunk my area a bit from nation wide to east of the Mississippi.
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11-20-2008 07:36 PMStacy Shute
Wake Zone Marine Insurance Brokerage
"Insuring your Need for Speed"
www.wakezoneinsurance.com
s.shute@wakezoneinsurance.com
Phone: 866-792-4149
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11-24-2008 11:17 AM
U Rock Stacy....best agent I've dealt with in 15 yrs of marine insurance!
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11-24-2008 11:35 AMStacy Shute
Wake Zone Marine Insurance Brokerage
"Insuring your Need for Speed"
www.wakezoneinsurance.com
s.shute@wakezoneinsurance.com
Phone: 866-792-4149
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11-24-2008 12:21 PM
Stacy has been great to deal with!
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11-28-2008 01:02 AM
shes a lot cuter than sy too.....lol
Hi, Im Dave.. Welcome, glad to have ya.....
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