network engineer? please help!!!

well i guess the quick question is....

how can i get my all my networked compters to show up on my network tree? the only computers to show up are the local network computers at each location. each network cant see the other on the network tree but i can search for a specific ip address and find each computer fine. all are pinging fine too. the software for our door systems is have problems and the engineer says its becuase all of the computers local and vpn are not in the network tree? hes a real d!ck too any suggestions
 
Viper - I'm not sure what this has to do with a VPN. Are the computers on the VPN trying to dial into your main network? Are you using terminal server? What VPN software are you using?

I am not a network engineer but I may be able to help with enough informaiton :)
 
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