Agree. Some are handling the tough times better than others. My wife and son both drive Toyotas. I've had good luck at the local Ford/Toyota dealership with their service department. Personel has been steady, as well as the level of service, the past few years. No complaints there. Guess I need to trade the GMC in for a Ford. I came close earlier this summer. Hard decision to make though for a lifetime GM owner but GM is doing themselves no favors in terms of customer loyalty.